|WINWICK HOSPITAL WARRINGTON|
Bearing in mind the fact that one of the intentions of the NHS Re-organisation Bill is to improve the service to the patient, the results of an attitude survey such as the one we begin to serialise this week are of prime importance.
It is likely that certain broad pointers and conclusions are applicable to our own hospital. Perhaps we could even do our own survey.
Knowledge of this sort is extremely valuable when shortage of money or staff limit the possibilities open to an administration.
|1||that the interest of the staff and of the medical and management committees should be stimulated and results communicated to them.|
|2||that the patients should he encouraged to participate but not in any way pressed to do so and that their help should be acknowledged.|
|3||that the promise of anonymity should be strictly observed and that staff should not help patients to fill in a questionnaire even if asked to do so.|
|4||that action should be taken quickly on the matters raised when it was desirable and practical to do so.|
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